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rmqs:specialist_guidance

RMQS

Query Specialists


Add comments on a query

You can only add comments on a query to which you have been invited. To add your comments:

  • Locate and access the relevant query from the specialists report
  • Navigate to the Resolution screen on the query sub-menu
  • Scroll down to the “Input from Specialist(s) card”
  • Click “Add Comment”
  • Add your comment and click “Add”

Edit a comment

Specialist comments can only be edited by the person who added them.

  • Locate and access the relevant query from the specialists report
  • Navigate to the Resolution screen on the query sub-menu
  • Scroll down to the “Input from Specialist(s) card”
  • Click the “edit” icon alongside the relevant comment
  • Modify the comment and click “Save”

Delete a comment

Specialist comments can only be edited by the person who added them.

  • Locate and access the relevant query from the specialists report
  • Navigate to the Resolution screen on the query sub-menu
  • Scroll down to the “Input from Specialist(s) card”
  • Click the “delete” icon alongside the relevant comment and confirm the action
rmqs/specialist_guidance.txt · Last modified: 2020/05/16 09:39 by admin