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Re-assign a query

A query can be re-assigned to any other Operator or Reviewer.

  • Locate the desired query and click the “View Details” icon
  • Scroll to the bottom of the query details screen to the action buttons card

  • Click the “Re-Assign Query” button
  • Select a name from the list. Note that the drop-down list in the dialogue box will only show the names of Operators assigned to the query category (for non-confidential queries). If the query has been marked as confidential, you will be able to assign it to anybody in your organisation.
  • Click “Assign”

The selected person will receive an email and task notifying them that the query has been assigned to them.

rmqs/rmqs_reassign.txt · Last modified: 2020/05/16 09:49 by admin