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Triage - Assign a query to an Operator

To assign a non-confidential query:

  • Navigate to the Triage Dashboard by selecting Triage from the Risk Management Menu
  • Click on the green Details icon to view the query details
  • In the query details card, click Assign Operator
  • Note that the drop-down list only shows users who have been identified by the webapp administrators as operators for the query's selected category
  • Select the operator from the list and click Assign

The Operator will receive an email notification and task.

rmqs/rmqs_assign.txt · Last modified: 2020/05/16 09:46 by admin