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Query Status: Closed

When your query has been successfully resolved by Risk Management it will be marked as Closed. At this point, an email will be sent to you (as well as the ARL, RMP and EIP in your risk ara/country) informing you that your query has been resolved.

When your query is in this status:

  • No further changes can be made to it.
  • You can no longer address additional actions or upload any documents.
  • You can access any documents produced by Risk Management under the Documents tab in the query sub-menu.

For most queries, Risk Manageent requires that you acknowledge the resolution and record confirmation of the actions that will be taken to address the matter. If this acknowledgement is needed, the confirmation email you receive will ask you to log in to RMQS and submit the acknowledgement.

rmqs/closed.txt · Last modified: 2020/05/16 09:09 by admin